{"id":7394,"date":"2024-11-20T15:01:50","date_gmt":"2024-11-20T15:01:50","guid":{"rendered":"https:\/\/yourway.co\/?page_id=7394"},"modified":"2026-07-17T05:07:58","modified_gmt":"2026-07-17T05:07:58","slug":"faq","status":"publish","type":"page","link":"https:\/\/yourway.co\/hr\/i\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div id=\"pl-7394\"  class=\"panel-layout\" ><div id=\"pg-7394-0\"  class=\"panel-grid panel-no-style\" ><div id=\"pgc-7394-0-0\"  class=\"panel-grid-cell\" ><div id=\"panel-7394-0-0-0\" class=\"so-panel widget widget_sow-editor panel-first-child panel-last-child widgetopts-SO\" data-index=\"0\" ><div class=\"sc_content_width_none panel-widget-style panel-widget-style-for-7394-0-0-0\" ><div\n\t\t\t\n\t\t\tclass=\"so-widget-sow-editor so-widget-sow-editor-base\"\n\t\t\t\n\t\t>\n<div class=\"siteorigin-widget-tinymce textwidget\">\n\t<h1>\u010cesta pitanja<\/h1>\n<h2>Mogu li preuzeti ili vratiti kamper na nekoj drugoj lokaciji osim va\u0161e baze u Zadru?<\/h2>\n<p>Da, mo\u017eete. Nudimo vam pet opcija:<\/p>\n<ul>\n<li>Centar Zadra - besplatno<\/li>\n<li>Zra\u010dna luka Zadar - besplatno<\/li>\n<li>Centar Splita - 250\u20ac<\/li>\n<li>Zra\u010dna luka Split - 200\u20ac<\/li>\n<li>Zagreb - 275\u20ac<\/li>\n<li>*Ostali gradovi dostupni na upit<\/li>\n<\/ul>\n<h2>Mogu li povesti ku\u0107ne ljubimce?<\/h2>\n<p>Naravno da mo\u017eete! Dopu\u0161ten je jedan pas (na\u017ealost, ostale \u017eivotinje nisu dopu\u0161tene). Imajte na umu da za \u010di\u0161\u0107enje pla\u0107ate dodatnih 5\u20ac dnevno ako vodite ljubimca. Ako je kamper pri povratu iznimno prljav ili o\u0161te\u0107en iznutra, moramo naplatiti dodatan iznos.<\/p>\n<h2>Kako izgleda preuzimanje i povrat kampera?<\/h2>\n<p>Pro\u010ditajte o jednostavnom preuzimanju i povratu bez stresa <a href=\"https:\/\/yourway.co\/campervan-blog\/pick-up-drop-off-easy-stress-free\/\">ovdje<\/a><\/p>\n<h2>Postoje li neki uvjeti za najam kampera?<\/h2>\n<p>Za vo\u017enju na\u0161ih kampera voza\u010di moraju imati 18 ili 25 godina, ovisno o veli\u010dini kampera, te va\u017ee\u0107u voza\u010dku dozvolu (B kategorija). Ako je voza\u010d mla\u0111i od 21 godine, za rezervaciju je obavezno osiguranje Stress-free.<\/p>\n<h2>Mogu li s unajmljenim kamperom putovati u inozemstvo?<\/h2>\n<p>Uz malu naknadu od 40\u20ac rado vam omogu\u0107ujemo putovanje s YourWay kamperom u sljede\u0107e europske zemlje: Albaniju, Andoru, Austriju, Belgiju, Bosnu i Hercegovinu, Bugarsku, Cipar, \u010ce\u0161ku, Dansku, Estoniju, Finsku, Francusku, Njema\u010dku, Gr\u010dku, Ma\u0111arsku, Island, Irsku, Italiju, Latviju, Litvu, Luksemburg, Maltu, Moldaviju, Crnu Goru, Nizozemsku, Sjevernu Makedoniju, Norve\u0161ku, Poljsku, Portugal, Rumunjsku, \u0160vicarsku, Srbiju, Slova\u010dku, Sloveniju, \u0160panjolsku i Ujedinjeno Kraljevstvo.<\/p>\n<p>Napominjemo da putovanje u zemlje izvan EU koje nisu navedene nije dopu\u0161teno.<\/p>\n<p><strong>Ako nam ne javite da planirate prelazak granice, pomo\u0107 na cesti i osiguranje ne vrijede.<\/strong><\/p>\n<h2>Postoji li ograni\u010denje kilometra\u017ee?<\/h2>\n<p>Ne! Nema ograni\u010denja kilometra\u017ee. Vozite koliko god \u017eelite.<\/p>\n<h2>\u0160to je uklju\u010deno u najam?<\/h2>\n<p>Uklju\u010deni su osnovno osiguranje i sva oprema za kampiranje:<\/p>\n<ul>\n<li>Lonci, tave, \u010da\u0161e, pre\u0161a za kavu i pribor za jelo<\/li>\n<li>Stol i stolice za kampiranje za dvije osobe<\/li>\n<li>Posteljina, kuhinjska krpa, pribor za \u010di\u0161\u0107enje, ulje i za\u010dini<\/li>\n<\/ul>\n<h2>\u0160to uklju\u010duje naknada za uslugu?<\/h2>\n<p>Naknada za uslugu pokriva pripremu kampera prije svakog najma, \u010di\u0161\u0107enje interijera i eksterijera, svje\u017eu posteljinu (uz dodatni set posteljine za rezervacije dulje od dva tjedna), punu bocu plina, pun spremnik svje\u017ee vode, kemikalije\/tablete za WC (za kampere opremljene toaletom), primopredaju kampera s uputama te prijevoz iz zra\u010dne luke ili centra grada do na\u0161e baze i natrag.  <\/p>\n<h2>Kako pla\u0107am jam\u010devinu?<\/h2>\n<p>Jam\u010devina se pla\u0107a prilikom preuzimanja gotovinom ili bankovnim prijenosom (internetsko bankarstvo). Iznos ovisi o paketu osiguranja koji ste odabrali. Jam\u010devina se u cijelosti vra\u0107a kada je kamper vra\u0107en neo\u0161te\u0107en.<\/p>\n<h2>Mogu li dodati dodatnu opremu nakon \u0161to je narud\u017eba potvr\u0111ena?<\/h2>\n<p>Da, mo\u017eete! Dodatne stavke mo\u017eete dodati svojoj narud\u017ebi najkasnije 24 sata prije po\u010detka najma. Za izmjene narud\u017ebe po\u0161aljite nam e-mail: <a href=\"mailto:info@yourway.co\">info@yourway.co<\/a>. Imajte na umu da ne mo\u017eemo jam\u010diti dostupnost sve dodatne opreme ako je dodajete tek po dolasku.<\/p>\n<h2>Mogu li dodati ili promijeniti osiguranje nakon \u0161to je narud\u017eba potvr\u0111ena?<\/h2>\n<p>Da! Osiguranje mo\u017eete dodati ili promijeniti najkasnije 24 sata prije po\u010detka najma. Za sve izmjene po\u0161aljite nam e-mail: <a href=\"mailto:info@yourway.co\">info@yourway.co<\/a>.<\/p>\n<h2>Moram li vratiti kamper \u010dist?<\/h2>\n<p>Usluga \u010di\u0161\u0107enja uklju\u010dena je u cijenu najma, no ako je kamper pri povratu iznutra iznimno prljav, moramo naplatiti dodatan iznos.<\/p>\n<h2>Moram li vratiti kamper s punim spremnikom goriva?<\/h2>\n<p>Da! Kamper dobivate s punim spremnikom goriva kako biste mogli u\u017eivati u putovanju odmah nakon preuzimanja. O\u010dekujemo, me\u0111utim, da ga vratite s punim spremnikom. Ako to ne u\u010dinite, naplatit \u0107emo gorivo potrebno za punjenje spremnika te dodatnih 20\u20ac fiksnih tro\u0161kova.<\/p>\n<h2>\u0160to ako mi let kasni?<\/h2>\n<p>Ako vam let kasni i morate promijeniti vrijeme preuzimanja, javite nam odmah i dogovorit \u0107emo novi termin! Mo\u017eete nas nazvati ili nam poslati e-mail: <a href=\"mailto:info@yourway.co\">info@yourway.co<\/a>.<\/p>\n<h2>\u0160to ako vratim kamper kasnije od vremena navedenog u rezervaciji?<\/h2>\n<p>Ako kamper vratite vi\u0161e od sat vremena nakon vremena navedenog u rezervaciji, moramo naplatiti dodatan iznos. Ako vam se na povratku dogodi ne\u0161to nepredvi\u0111eno, javite nam odmah. Tu smo za vas.<\/p>\n<h2>Mogu li vratiti kamper ranije od vremena povrata navedenog u rezervaciji?<\/h2>\n<p>Ako \u017eelite vratiti kamper ranije od vremena navedenog u rezervaciji, molimo vas da nam javite barem dan ranije. Ako kamper vratite ranije, ne vr\u0161imo povrat novca.<\/p>\n<h2>Mogu li promijeniti svoju rezervaciju?<\/h2>\n<p>Da, ali promjena datuma, lokacija i drugih detalja ovisi o trenuta\u010dnoj dostupnosti i mora je odobriti na\u0161 tim. Mogu\u0107a je dodatna naplata. Tu smo za vas, pa nas slobodno kontaktirajte izravno za bilo kakav individualan zahtjev.<\/p>\n<h2>Kako vas mogu kontaktirati?<\/h2>\n<p>Mo\u017eete nas nazvati: <a href=\"tel:+385989672539\">+385989672539<\/a> (Yvette) ili <a href=\"tel:+385911623939\">+385911623939<\/a> (\u0160ime) ili nam poslati e-mail: <a href=\"mailto:info@yourway.co\">info@yourway.co<\/a>.<\/p>\n<h2>Koliko osoba smije voziti kamper?<\/h2>\n<p>Ovisi o paketu osiguranja koji odaberete. Uz osnovno osiguranje dopu\u0161ten je samo jedan voza\u010d. Ako \u0107e voza\u010da biti vi\u0161e, mo\u017eete odabrati pro\u0161ireno osiguranje ili osiguranje Stress-free.<\/p>\n<h2>Mogu li s kamperom na trajekt?<\/h2>\n<p>Da, mo\u017eete, bez dodatne naplate! Obilazak otoka jednostavan je i pristupa\u010dan na\u010din istra\u017eivanja nekih od 400 otoka razasutih uz hrvatsku obalu, a trajekti izme\u0111u ve\u0107ine otoka plove svakodnevno.<\/p>\n<h2>Pru\u017eate li informacije o putovanju?<\/h2>\n<p>Tu smo za vas i rado \u0107emo vam isplanirati osobni plan putovanja ako to \u017eelite. Nudimo i karte te turisti\u010dke vodi\u010de, a prije putovanja dobit \u0107ete sve korisne informacije za putovanje na\u0161om regijom. Uvijek nam se mo\u017eete javiti za sva pitanja, pomo\u0107 ili lokalne savjete.<\/p>\n<\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u010cesta pitanja Mogu li preuzeti ili vratiti kamper na nekoj drugoj lokaciji osim va\u0161e baze u Zadru? Da, mo\u017eete. Nudimo vam pet opcija: Centar Zadra &#8211; besplatno Zra\u010dna luka Zadar &#8211; besplatno Centar Splita &#8211; 250\u20ac Zra\u010dna luka Split &#8211; 200\u20ac Zagreb &#8211; 275\u20ac *Ostali gradovi dostupni na upit Mogu li povesti ku\u0107ne ljubimce? Naravno da mo\u017eete! Dopu\u0161ten je jedan&hellip;<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":7383,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_eb_attr":"","cybocfi_hide_featured_image":"","footnotes":""},"class_list":["post-7394","page","type-page","status-publish","hentry"],"featured_image_src":null,"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>FAQ | YourWay<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/yourway.co\/hr\/i\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"hr_HR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ | YourWay\" \/>\n<meta property=\"og:description\" content=\"\u010cesta pitanja Mogu li preuzeti ili vratiti kamper na nekoj drugoj lokaciji osim va\u0161e baze u Zadru? 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