Can I bring my pets?

Sure you can! One dog is allowed (unfortunately other animals are not allowed). Note that you need to pay 5€/day extra if you’re bringing your pet. If the campervan is exceptionally dirty on the inside when dropped off, we need to charge extra money.

Can I add extras after my order has been confirmed?

Yes you can! You can add additional items to your order up to 24 hours prior to the beginning of your rental. To make changes to your order please send us an e-mail: info@yourway.co
Note that we can’t promise to have all additional items available if you add them when you arrive.

Can I pick up or drop off campervan in some other location than Rijeka?

Yes you can. Please contact us about your plans via email: info@yourway.co.
We are here for you! Note: We may need to charge extra to drive campervan to some other location.

Can I add/change my insurance after my order has been confirmed?

Yes! You can add/change insurance to your order up to 24 hours prior to the beginning of your rental. For any changes please send us an e-mail: info@yourway.co

Do I have to return the camper clean?

Cleaning service is included in rental price, but if the campervan is exceptionally dirty on the inside when dropped off, we need to charge extra money.

Do I have to return camper with a full fuel tank?

Yes! You will get the camper with a full fuel tank so you can enjoy your road trip directly after pick up .However we expect you to return it with a full tank. If you do not we will charge for the fuel needed to fill the tank and additional 20.00 € for fixed costs.

What happens if my flight is delayed?

In the event your fight is delayed and you have to change your pick-up time please let us know immediately and we will reschedule your pick-up! You can either call us or send us an e-mail: info@yourway.co. We are here for you.

What happens if I return the camper later then the time specified on my reservation?

If you return the camper more than hour later than the time specified on your
reservation we need to charge you extra money. If something unexpectedly happen on your way back, please let us know immediately. We are here for you. 

Can I return the camper earlier then the drop-off time specified on my reservation?

If you want to return the camper earlier then the time specified on your reservation we ask you to let us know at least a day before.  We don’t give any refund if you bring campervan earlier.

Can I make changes to my reservation?

Yes, but a change in dates, locations and other details will depend on the current availability and we must approve it. Additional charges may apply.

We are here for you so do not hesitate to contact us directly for any type of individual requests.

Are there any requirements for renting a camper?

Driver need to be 18 years old and have valid driver license to drive our campervans.

If the driver is under 21 years old, Stress free Insurance plan is required for the booking.

How can I contact you?

You can either call us: +385989672539 (Yvette) or +385911623939 (Šime) or send us an e-mail: info@yourway.co

How do I pay security deposit?

A security deposit is paid at the time of your pick-up with your credit card – a pre-authorization is made. This means that a specified amount is temporarily on hold on your bank account. The amount depends on the Insurance Package you’ve chosen.

Security deposit is fully refundable when campervan is returned undamaged.

How many people can drive the campervan?

It depends on the Insurance package you choose.

With the Basic Insurance only one driver is allowed.

If there will be more than one driver, you can choose between Extended Insurance or Stress free Insurance option. 

How does the airport pick-up or drop-off look like?

You don’t have to worry about anything. Just send us your flight number and we will wait for you at exit gates with your name printed on a sign.

We’ll take you to your campervan, show you all the details, answer all your inquiries, go through the contract and security deposit payment, give you our travel suggestions, sign the papers and your adventure is ready to begin!

For the drop off. we’ll wait for you at the airport and you hand us the keys, we check the campervan, and you are off to your flight back home.

Can I take a ferry with my campervan?

Yes you can!

Island-hopping is an easy and affordable way to explore some of the 400 islands scattered along Croatia’s coastline and ferries are running daily between most islands.

Do you provide travel information?

We are here for you and will be glad to plan your personal travel itinerary if you like. Also, we provide maps and travel guides and before your road trip you will get all useful information for traveling in our region You can always contact us for any question, help or local tip.

Where can I drive?

With our campervans there are no border limitations for Europe. Green card (international proof of vehicle insurance) is included to your rental. 

You can drive everywhere inside European Union and also through Switzerland or Balkans (Bosnia, Serbia, Montenegro, Albania and Macedonia),…

Is there mileage limitations?

No! There is not mileage limitations. Drive as much as you want.

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